Ordering

How Can I Check the Status of my Order?

If you’ve placed an order, you can easily check the status at any time by logging into our website and visiting “My Account.”

You can also reach out to us directly via email at support@ffashionstudio.com for assistance.

Once your order has been shipped, we’ll send you an email with a tracking number, so you can follow your package every step of the way.

Can I Place an Order If I’m Outside the United States?

Worldwide Shipping

At Ffashion Studio, we proudly offer global shipping for our full range of products, including:

  • Custom Pet Portraits

  • Wool Felt Clones

  • Jewelry

  • Bedding & Wear

  • Accessories

Please Note:
International orders may be subject to customs duties, taxes, or additional fees depending on the regulations of the destination country.

We do our best to estimate these charges at checkout; however, in some cases, additional costs may apply upon delivery. These fees are the responsibility of the buyer.

How Do lOrder a Gift Card?

Looking for the perfect gift for a pet lover?

Ffashion Studio gift cards are available in amounts ranging from $25 to $300, giving your friends and family the freedom to celebrate their beloved pets in their own unique way.

Our gift cards are delivered electronically and arrive instantly via email right after purchase — making them a convenient and thoughtful option for any occasion.

How Do l Use My Coupon Code?

At Ffashion Studio, you can apply a coupon code directly on the cart page.

For gift cards, simply enter the gift card number at checkout. While only one coupon can be applied per order, you can use multiple gift cards to cover the total cost of your purchase.

How Do I Submit the Best Photos of my Pet?

At Ffashion Studio, every custom product—from Wool Felt Clones and Custom Pet Portraits to Jewelry, Bedding & Wear, and Accessories—starts with your pet’s photo. The better the photo, the more lifelike and perfect the final creation!

Tips for Choosing the Perfect Photo:

  • Crystal Clear Close-Up: Focus on your pet’s face for the best results.

  • One Pet Per Image: Showcase your furry friend alone to capture every detail.

  • High-Quality & Natural: Use a well-lit, high-resolution photo. Avoid filters or heavy edits.

Our Quality Promise:
Every order undergoes a detailed quality check starting with your photos. If we need more information to ensure perfection, we’ll reach out via email or text up to three times. No reply? No worries! We’ll issue a full-value gift card so you can reorder whenever you’re ready.

Pro Tip: The clearer and closer the photo, the more magical your custom piece will be—make your pet the star they deserve to be!

Start your order today and see your beloved pet transformed into a unique masterpiece.

What if I Have a Question Regarding Customization?

Have questions about customizing your Custom Pet Portraits, Wool Felt Clones, Jewelry, Bedding & Wear, or Accessories?

Our friendly customer service team is here to guide you every step of the way. From selecting the perfect photo to choosing the ideal details, we make sure your custom piece turns out just as you imagined.

Contact us today via email or our website chat window and let’s create something extraordinary together!